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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Jeanine Mason

August 12, 2025

5  out of  5
rating by Jeanine Mason
"Tony is amazing!"
We responded:
"Thank you so much Jeanine for sharing your experience with Tony! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Michael Presser

August 11, 2025

5  out of  5
rating by Michael Presser
"Jim and Tia at State farm are the very best . They handle all of mt needs for my business and personal . when I ask for a quote or something for my business they drop what they are doing and take care of my needs . They are diamonds 100 out of 100. ."
We responded:
"We’re honored by your positive feedback Michael! We appreciate working with you and look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Josh Noreen

August 8, 2025

5  out of  5
rating by Josh Noreen
"As a longtime entrepreneur and business owner, I can say with confidence that finding a good insurance agent is a lot like finding a good mechanic — almost impossible. And when you find someone who does amazing work and truly cares about you, you hold on to them for life. Jim Passarelli and his team are one of those rare finds. They treat you like more than just a policy number. Jim has taken the time to explain every detail (more than once, I might add), made sure we’re always fully protected, and never once made us feel rushed or pressured. He’s honest, straight-talking, and genuinely wants to help people — and that kind of integrity is hard to come by. If you’re looking for someone trustworthy, responsive, and truly invested in doing right by you, Jim and his team at State Farm are it. Can’t recommend them enough. Again and again!"
We responded:
"Thank you for taking the time to share your thoughts Josh! We are so glad to know you’re satisfied with the service at our State Farm office and so appreciative of your kind words. If you ever have any questions or need assistance, we’re here to help!"
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Jim Brandt

August 7, 2025

5  out of  5
rating by Jim Brandt
"Tia was excellent! I felt very “cared for!”"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with Tia; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Donald Hervieux

August 5, 2025

5  out of  5
rating by Donald Hervieux
"Helpful as always. Thank you very much"
We responded:
"We’re thankful for your feedback Don! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Tammie Hickman

July 29, 2025

5  out of  5
rating by Tammie Hickman
"Tony was great very easy to work with and was very knowledgeable."
We responded:
"Thank you for your 5-star review! We are so thankful for your feedback and glad to hear about your experience with Tony. We look forward to working with you in the future!"
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Betsy King

July 22, 2025

5  out of  5
rating by Betsy King
"Jim took over when my previous agent retired. He has been so helpful in reviewing and advising us on the best vehicle and life insurance options for our family of four. We have two teenage drivers and needed guidance on every available discount for which we could qualify. Jim patiently walked us through the process and got us the better rates. He is very personable and professional, which makes the sometimes tedious task of choosing the most suitable policy a little easier. If you are shopping for a good agent, Jim is your guy."
We responded:
"Thank you so much for the very kind words Betsy. We have so enjoyed working with you and your family!"
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Adam DeBaere

July 17, 2025

5  out of  5
rating by Adam DeBaere
"Absolutely the best ! Got my insurance down to less than three a month for 3 vehicles!! Thanks TIA"
We responded:
"We appreciate your review Adam! We are delighted to know you had such a great experience with Tia at our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. "
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Jacob S

July 3, 2025

5  out of  5
rating by Jacob S
"Tony helped me secure a very competitive insurance policy. Great communication when I needed it. I highly recommend Tony to anyone looking for a home or auto insurance policy."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service Tony provided at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Wayne Ice

May 22, 2025

5  out of  5
rating by Wayne Ice
"Jim is a pleasure to work with and talk to. He even reviewed our policies and found some extra savings for us."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Cheryl Seeley

May 12, 2025

5  out of  5
rating by Cheryl Seeley
"We met with Jim for the first time recently to review our coverage. We had a couple very pleasant phone calls prior. It was a great meeting. Jim was friendly, knowledgeable and thorough. He took the time to explain all the details. He found ways to save us money while having the necessary coverage and maximize a policy we had in place. We were very pleased. Highly recommend Jim."
We responded:
"Thank you so much for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Gwynne Keenan

April 30, 2025

5  out of  5
rating by Gwynne Keenan
"Truly top-notch! The team is knowledgeable, friendly, and always goes the extra mile to ensure your insurance needs are met with care and clarity. Jim takes the time to explain your options and helps you feel confident in your coverage. Highly recommend for anyone looking for reliable, personalized service!"
We responded:
"Thank you so much Gwynne! We really appreciate your feedback and look forward to a continued partnership with you."
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Aikarelli

April 29, 2025

5  out of  5
rating by Aikarelli
"Just switched insurance over to Jim Passarelli State Farm and the experience has been fantastic! They made setting up my cars, home, and even life insurance quick and easy, explaining everything clearly. I am confident I made the right choice!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Syed Mehmud

April 21, 2025

5  out of  5
rating by Syed Mehmud
"Tony is fantastic to deal with, made the process easy for me and I really appreciate his responsiveness."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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marco busnardo

April 15, 2025

5  out of  5
rating by marco busnardo
"I had to pleasure of working with Tony in setting up insurance for my new car. Tony was very efficient and knowledgeable, and made the process very quick and easy. I will definitely be calling back! :)"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. Tony does a great job and I am so grateful you took the time to recognize him. If there is anything else we can do to help, please let us know!"
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Steven Johnson

April 14, 2025

5  out of  5
rating by Steven Johnson
"Very responsive group and very knowledgeable regarding all my questions and review of my policies. Been a long term State Farm ciobit Jim is my new agent and I am totally grateful for his help."
We responded:
"We appreciate your review Steve! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are so thankful for your support!"
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Zoeanne Missner

April 10, 2025

5  out of  5
rating by Zoeanne Missner
"I couldn’t be happier with the service I received. Jim and his team are always professional, responsive, and genuinely care about finding the best coverage for my needs. They take the time to explain my options and make sure I understand everything, which really gives me peace of mind. Highly recommend them for anyone looking for reliable and personalized insurance service!"
We responded:
"Thank you for your feedback, Zoe! We appreciate you taking the time to share your experience and we look forward to working with you!"
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Savannah Jones

April 9, 2025

5  out of  5
rating by Savannah Jones
"Tia was very helpful, super kind, overall was a great experience."
We responded:
"Thank you so much for the 5 star review! Tia does an amazing job and she is so appreciative of you taking the time to share your experience with us."
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Joni Lay

April 5, 2025

5  out of  5
rating by Joni Lay
"I am so grateful to have an insurance agent that believes it putting the customer first. Trying to shop for insurance is so confusing I really wanted an agent that would guide us in the right direction I appreciate the fact that they are a family and they care about family. They listened to our needs and concerns I could feel their passion. It has always been hard for me to trust and I 100% trust this amazing team. Thank you and I will definitely make sure all my friends and family go to Jim , Nikki, Tony and Tia for their insurance needs!!"
We responded:
"We’re honored by your positive feedback and appreciative of you taking the time to let us know. We look forward to continuing to provide you and your family with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Cole Krems

April 4, 2025

5  out of  5
rating by Cole Krems
"Working with Jim and the staff at State Farm has been an absolute pleasure. Every interaction I’ve had—whether it's updating a policy or asking questions—has been met with professionalism and genuine care. They take the time to explain options clearly, make the process seamless, and always follow up to make sure everything is taken care of. He and the team are incredibly responsive and approachable, which makes a huge difference when you're dealing with something as important as insurance. It's clear they take pride in their work and truly prioritized my all my needs. I can't recommend Jim and State Farm highly enough—they make insurance easy and stress-free. Thank you Jim and the entire staff for consistently going above and beyond!"
We responded:
"Thank you so much for the 5 star review Cole. We are so happy we could help you and appreciative of the opportunity to work with you and your family."
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Clint Stanley

April 2, 2025

5  out of  5
rating by Clint Stanley
"Extremely kbowledgable and helpful."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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APA A

March 31, 2025

5  out of  5
rating by APA A
"I had a great experience with Jim Passarelli State Farm. Tony on his team was not only able to get my home set up with ease as a first time home buyer but also helped explain to me the benefits of better protecting my family with life insurance. I couldn't be happier with my experience!"
We responded:
"Congratulations on the new home and thank you so much for sharing your experience! Tony does a great job and is committed to working with customers to protect what is most important to them. "
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Darrin Dykstra

March 27, 2025

5  out of  5
rating by Darrin Dykstra
"Jim and his family (staff) are great to work with. I have been doing business with State Farm for over 25 years, and I really appreciate the time that Jim is willing and able to take to ensure that we have the various types of insurance coverage that we need for our family. I look forward to our continued partnership."
We responded:
"Thanks so much Darrin for the kind review. We really appreciate you coming in and we are looking forward to working with you as welll!"
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Chris Gaddis

March 26, 2025

5  out of  5
rating by Chris Gaddis
"Tia was amazing. Knowledgeable, quick, and so polite (even though I backtracked and changed some coverages at the end). She had my car insured within minutes at an affordable rate. Highly recommend."
We responded:
"Thank you so much for the 5 star review. Tia is an amazing asset to the office and she will be so happy to read your kind words!"
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Kellen

March 26, 2025

5  out of  5
rating by Kellen
"If you’re looking for an insurance agency that is professional, reliable, and actually puts people first, look no further. I highly recommend Jim and his team to anyone in need of quality service and peace of mind!"
We responded:
"Thanks Kellen! It is a pleasure working with you and we really appreciate your feedback!"