State Farm® Insurance Agent Jim Passarelli
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Shelly Tokerud
June 8, 2026
5
out of
5
rating by Shelly Tokerud
"Tony is thorough, professional and friendly! What more could you ask for?"
We responded:
"Hello Shelly, Thanks for the kind words! It's great to know that Tony was able to provide you with the highest levels of service. Our goal will always be to provide the best experience and we love knowing yours was no different. Sincerely, Jim."
Carol Lawson
June 3, 2026
5
out of
5
rating by Carol Lawson
"What a wonderful reception on entering this office. Tony, Jim's son, is very welcoming with coffee and drinks. Jim was delightful and very knowledgeable , answering every question we asked. Would highly recommend."
We responded:
"Thank you for the amazing review, Carol! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
Wes Allen
May 28, 2026
5
out of
5
rating by Wes Allen
"Friendly professional and knowledgeable people. Was a pleasure meeting an working with them."
We responded:
"Dear Wes, Thank you for the awesome feedback. We appreciate your recognition and will do our best to keep up the great work! If you ever need anything please don't hesitate to reach out to our team. See you soon!"
Glenn Scott
May 21, 2026
5
out of
5
rating by Glenn Scott
"Jim does a great job!"
We responded:
"Glenn, Thanks for the great review! It's feedback like yours that reminds us why we do what we do. We look forward to providing you with more great experiences in the near future. It was a pleasure to serve you."
Meagan
May 18, 2026
5
out of
5
rating by Meagan
"Working with Tony at State Farm has honestly been a breath of fresh air after talking to several other insurance brokers. He’s very down to earth, easy to talk to, and never comes across pushy or sales-y. He genuinely seems honest and takes the time to explain things clearly without making us feel pressured. We ended up getting really solid coverage at a good price for our homeowners insurance, and because of how good our experience has been, we’ve switched our car insurance over as well. The whole process has felt much more straightforward and trustworthy than a lot of our other experiences shopping for insurance. Definitely recommend reaching out to him if you want someone knowledgeable who actually feels like they’re looking out for you instead of just trying to sell you something."
We responded:
"Hey Meagan, Thanks so much for taking the time to share your positive experience with Tony! We appreciate your recognition and will do our best to keep up the great work! We hope to continue exceeding your expectations with great service. Thanks again and we look forward to working with you more in the future."
Chelsea Lyons
May 18, 2026
5
out of
5
rating by Chelsea Lyons
"Hard working people"
We responded:
"Greetings Chelsea, Thank you for taking the time to share your experience. It is truly touching to know you think so highly of us! We're always happy to assist so don't hesitate to reach out to us if you need anything. Hope you visit us again soon!"
William Holland
May 15, 2026
5
out of
5
rating by William Holland
"After searching for home insurance we are happy we landed on State Farm. Tony has been super helpful and continues to be. I believe we are in good hands with Tony and State Farm!"
We responded:
"Dear William, we appreciate the time you took to give Tony such a great rating! Hearing that your experience went well really makes our day. Please reach out to us with any additional questions or comments! We look forward to continuing to serve your needs!"
Fred Calhoun
May 15, 2026
5
out of
5
rating by Fred Calhoun
"Friendly, listens to your needs, researches options and best prices, makes you feel like they are acting in your best interest. 5 star."
We responded:
"Fred, Thanks so much for taking the time to share your positive experience! We value your feedback and look forward to seeing you again soon! We're always happy to assist so don't hesitate to reach out to us if you need anything. See you next time!"
roger lanphier
May 13, 2026
5
out of
5
rating by roger lanphier
"Requested auto and home Ins. Jim supplied both with straight forward information and a quote that was spot on. Simple and straight forward"
We responded:
"Hey Roger, Thanks so much for taking the time to share your positive experience! We're always happy to help so don't hesitate to contact us if you ever need anything. We'll be sure to share your experience with the rest of our team members as inspiration! We look forward to seeing you again soon."
Gregory Davis
May 5, 2026
5
out of
5
rating by Gregory Davis
"He took care of everything!!!!"
We responded:
"Thank you Greg! We appreciate the time you took to give us such a great rating! It's feedback like yours that reminds us why we do what we do. We're always happy to assist so don't hesitate to reach out to us if you need anything. We look forward to seeing you again soon."
Chris Buck
April 30, 2026
5
out of
5
rating by Chris Buck
"Jim's team is amazing. They are a friendly and professional service that always fulfills my requests. I use them for both my personal and business needs."
We responded:
"Greetings Chris, Thanks for choosing us and leaving such a great review! We appreciate your recommendation and will work hard to continue going above and beyond! We truly value working with you."
JONNA GORGAS
April 30, 2026
5
out of
5
rating by JONNA GORGAS
"Jim and his team take time to understand your current insurance coverages/policies, and they tailor recommendations to your specific needs. He’s personable, trustworthy, and truly committed to helping clients—highly recommended."
We responded:
"JONNA, Thank you for leaving such a great review! We value your feedback and appreciate you taking the time to share your experience!"
Crystal Littrell
April 24, 2026
5
out of
5
rating by Crystal Littrell
"Jim Passarelli and his team are fantastic! I insured my vehicles with his office for over a decade. It has been a pleasure to work with them. Jim, in particular, has been very responsive when it comes to claims or questions. He is quick to respond by text or email and helped us find the best deal and get a multi-policy discount. I highly recommend Jim and this State Farm office!"
We responded:
"Thank you Crystal for choosing us and leaving such a great review! It's great to know that we were able to provide you with the highest levels of service. We'll be sure to share your experience with the rest of our team members as inspiration! It was a pleasure to serve you."
Tammy Schlotfeldt
April 17, 2026
5
out of
5
rating by Tammy Schlotfeldt
"Just saved a lot of money by moving to Jim & State Farm. Excellent Service from Deann Highland , quick and easy to change over!"
We responded:
"Hello Tammy, Thanks so much for taking the time to share your positive experience! We truly appreciate your recommendation of DeAnn and will work hard to continue going above and beyond! If you ever need anything please don't hesitate to reach out to our team. "
Brad DiNardo
April 13, 2026
5
out of
5
rating by Brad DiNardo
"I recently had the pleasure of meeting Jim Passarelli and his team, including his son Tony and daughter Tia, and I can’t say enough great things about the experience. With over 35 years of experience working with State Farm, Jim brings a level of knowledge and professionalism that immediately puts you at ease. What truly stands out, though, is that this is a family-run business, and you can feel it in every interaction. They treat their customers the way they treat each other: with genuine care, respect, and attention. It’s rare to find that kind of personal touch these days. If you’re looking for an insurance agent who is experienced, trustworthy, and truly invested in their clients, I highly recommend Jim and his team. You won’t feel like just another policy, you’ll feel like part of the family."
We responded:
"Thank you Brad for taking the time to share your experience. We're always happy to help so don't hesitate to contact us if you ever need anything. We'll be sure to share your experience with the rest of our team members as inspiration! It was a pleasure to serve you."
Carol Jobman
April 3, 2026
5
out of
5
rating by Carol Jobman
"Jim Passarelli at this State Farm office has been great to deal with. Our previous agent had retired, and our account was turned over to Mr. Passarelli. We have home and auto insurance with this State Farm office. I questioned a premium increase on our homeowner's insurance this year with Mr. Passarelli. He took the time to investigate the increase and actually lowered our premium to a once again realistic figure for our family budget. I am very pleased with the service at this office."
We responded:
"Hello Carol, Thanks for choosing us and leaving such a great review! We are so happy that we were able to assist you with your home premium. We're always here to help so don't hesitate to reach out to us if you need anything. See you soon!"
John C
March 28, 2026
5
out of
5
rating by John C
"Responded to my request for a bid on my Auto, Homeowners and Liability Umbrella very promptly. Very friendly and helpful on the phone. Looking forward to a long insurance relationship."
We responded:
"John, We appreciate the time you took to give us such a great rating! We appreciate your recognition and will do our best to keep up the great work! We hope to continue exceeding your expectations with great service. Sincerely, Jim."
Marianne Hayes Smith
March 25, 2026
5
out of
5
rating by Marianne Hayes Smith
"My State Farm agent has retired, and Jim Passarelli is covering this office while they find a replacement agent. When phones were down, a note on the door directed me to Jim's office. I walked into the office and was immediately greeted by both Jim and Tony. I really appreciate being able to talk directly to Jim. Wow, really great to work with. I'm going to switch to Jim's agency."
We responded:
"Dear Marianne, We appreciate the time you took to give us such a great rating! We value your feedback and look forward to seeing you again soon! If you ever need anything please don't hesitate to reach out to our team. "
eric hansen
March 23, 2026
5
out of
5
rating by eric hansen
"Jim takes the time figure out what you need. No upselling."
We responded:
"Hello Eric, Thank you for the awesome feedback. We really appreciate you taking the time to share your experience! Thanks again and we look forward to seeing you again soon."
Lisa Smith
March 20, 2026
5
out of
5
rating by Lisa Smith
"Jim is great to work with; he gets things done fast!"
We responded:
"Thank you so much for taking the time to share your experience with our office. We are so grateful for your business and appreciate the opportunity to work with you!"
David Reiber
March 20, 2026
5
out of
5
rating by David Reiber
"Jim and his team have taken over for our former agent who retired. They were quick to respond to our need, very professional, knowledgeable and great to work with!"
We responded:
"Greetings David, We are grateful and appreciate the time you took to leave your review. It is truly touching to know you think so highly of us! We look forward to keeping up the great work! Please let us know what we can do for you in the future."
Annette Dietrich - CDHS
March 19, 2026
5
out of
5
rating by Annette Dietrich - CDHS
"Hi, I worked with DeAnn Highland, With State Farm and she was outstanding. I ask a lot of questions so she didn’t get frustrated with me and was so kind and thoughtful to be able to spend the time with me and answer all my questions. They were able to get me a much better deal than I currently have and I’m very excited for the change. Thanks DeAnn for your help and Jim for State Farm‘s assistance."
We responded:
"Greetings Annette, Thank you for the awesome feedback. We are so happy that you shared your experience with DeAnn! She works hard to provide customers with a great experience and we look forward to continuing to do the same for you! Please let us know what we can do for you in the future."
Christin Hungerford
March 9, 2026
5
out of
5
rating by Christin Hungerford
"Jim Passarelli and his team are wonderful to work with. I made the switch from USAA insurance (which I never thought I would leave) to State Farm. The savings and coverage was incredible. I also love having a direct contact into Jim’s office if I need anything! I’m so happy I made the switch."
We responded:
"Thanks so much Christin for taking the time to share your positive experience! We value your feedback and enjoy working with you as well. If you ever need anything please don't hesitate to reach out to our team. "
Suzanna Boodell
March 9, 2026
5
out of
5
rating by Suzanna Boodell
"I love working with this office! Tony is the best! He addresses any issues promptly and keeps me informed."
We responded:
"Greetings Suzanna, We're delighted to hear about your experience with Tony! Thank you for taking the time to review our office!"
laurelei frost
March 9, 2026
5
out of
5
rating by laurelei frost
"Awesome help from the team with payments, plans and they are so nice and helpful anytime you need them"
We responded:
"Dear laurelei, Thanks for the great review! We truly appreciate you and will work hard to continue going above and beyond! We value your recommendation, and are confident we can continue to provide excellent service in the future. See you soon!"